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PUBLISHED BY Microsoft Press A Division of Microsoft Corporation One Microsoft Way Redmond, Washington 98052-6399 Copyright © 2007 by Microsoft Corporation and Ian McLean All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the written permission of the publisher. Library of Congress Control Number: 2007924647 Printed and bound in the United States of America. 1 2 3 4 5 6 7 8 9 QWT 2 1 0 9 8 7 Distributed in Canada by H.B. Fenn and Company Ltd. A CIP catalogue record for this book is available from the British Library. Microsoft Press books are available through booksellers and distributors worldwide. For further information about international editions, contact your local Microsoft Corporation office or contact Microsoft Press International directly at fax (425) 936-7329. Visit our Web site at www.microsoft.com/mspress. Send comments to tkinput@microsoft.com. Microsoft, Microsoft Press, Active Directory, ActiveSync, ActiveX, Aero, BackOffice, BitLocker, DirectX, Encarta, Excel, Groove, Halo, Hotmail, Internet Explorer, MSDN, MSN, OneCare, Outlook, PowerPoint, ReadyBoost, ReadyDrive, SideShow, SQL Server, Visio, Visual Basic, Windows, Windows Live, Windows Media, Windows Mobile, Windows NT, Windows Server, Windows Vista, Xbox, Xbox 360, Xbox Live, and Zune are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product and company names mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious. No association with any real company, organization, product, domain name, e-mail address, logo, person, place, or event is intended or should be inferred. 7KLVERRNH[SUHVVHVWKHDXWKRU¶VYLHZVDQGRSLQLRQV7KHLQIRUPDWLRQFRQWDLQHGLQWKLVERRNLVSURYLGHG without any express, statutory, or implied warranties. Neither the authors, Microsoft Corporation, nor its resellers, or distributors will be held liable for any damages caused or alleged to be caused either directly or indirectly by this book. Acquisitions Editor: Ken Jones Developmental Editor: Jenny Moss Benson Project Editor: Laura Sackerman Body Part No. X13-68387 If you are just starting out on the certification route and 70-620 is your first Microsoft exam, this book is dedicated to you. You have chosen a career that won't make you rich or leave you lots of spare time, but you'll seldom be bored and you probably won't be unemployed (at least not for long). Good luck. —Ian and Orin About the Authors Ian McLean Ian McLean, MCSE, MCITP, MCT, has 40 years’ experience in industry, commerce, and education. He started his career as an electronics engineer before going into distance learning and then education as a university professor. Currently he runs his own consultancy company. Ian has written 19 books plus many papers and technical articles. He has been working with Microsoft Exchange Server since 1999. Orin Thomas Orin Thomas, MCSE, CCNA, CCDA, and Linux+ certified, is an author and systems and database administrator. He is the convener of the Melbourne Infrastructure Administrator’s group, the coauthor of several Training Kits for Microsoft Press, and a contributing editor for Windows IT Pro magazine. v Contents at a Glance 1 Installing Windows Vista Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 Windows Vista Upgrades and Migrations . . . . . . . . . . . . . . . . . . . . . . . . . 51 3 Troubleshooting Post-Installation System Settings . . . . . . . . . . . . . . . . . 99 4 Configuring and Troubleshooting Internet Access . . . . . . . . . . . . . . . . . 149 5 User Account Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 6 Configuring Internet Explorer Security . . . . . . . . . . . . . . . . . . . . . . . . . . 237 7 Configuring Network Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 8 Configuring Firewall and Remote Support Settings. . . . . . . . . . . . . . . . 365 9 Configuring Communications Applications Included with Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415 10 Configuring Faxes, Media Applications, and the Windows Sidebar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481 11 Maintaining and Optimizing Windows Vista . . . . . . . . . . . . . . . . . . . . . 527 12 Configuring Updates and Protecting Data . . . . . . . . . . . . . . . . . . . . . . . 587 13 Configuring Mobile Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 647 14 Working with a Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 703 vii Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxiii Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv Using the CD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv How to Install the Practice Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv How to Use the Practice Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv How to Uninstall the Practice Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvi Microsoft Certified Professional Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvii Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvii 1 Installing Windows Vista Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Lesson 1: Identifying Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Assessing Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Comparing Windows Vista Editions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Differentiating Windows Vista Logos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Running Windows Vista Upgrade Advisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Practice: Evaluating a Computer Prior to Installing Windows Vista . . . . . . . . .10 Lesson Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Lesson Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Lesson 2: Installing Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Performing the Windows Vista Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Performing a Custom Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 What do you think of this book? We want to hear from you! Microsoft is interested in hearing your feedback so we can continually improve our books and learning resources for you. To participate in a brief online survey, please visit: www.microsoft.com/learning/booksurvey/ ix x Table of Contents Dual Booting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Practice: Installing Windows Vista Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Lesson Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Lesson Review. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Lesson 3: Installing, Updating, and Troubleshooting Windows Vista Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Installing Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Driver Signing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Updating Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Troubleshooting Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Practice: Managing Windows Vista Device Drivers . . . . . . . . . . . . . . . . . . . . . . . 42 Lesson Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Lesson Review. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Chapter Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Chapter Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Key Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Case Scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Case Scenario 1: Recommending Windows Vista Editions . . . . . . . . . . . . . . . . 47 Case Scenario 2: Diagnosing and Troubleshooting Device Driver Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Suggested Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Identify Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Perform a Clean Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Install and Configure Windows Vista Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Take a Practice Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 2 Windows Vista Upgrades and Migrations. . . . . . . . . . . . . . . . . . . . . . . . . 51 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Lesson 1: Upgrading and Migrating to Windows Vista . . . . . . . . . . . . . . . . . . . . . . . 53 Upgrade and Migration Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Identifying Valid Upgrade Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Migrating to Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Upgrading to Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Identifying Application Compatibility Requirements . . . . . . . . . . . . . . . . . . . . . 64