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Master of Business Administration Ist Semester 101: MANAGEMENT PROCESS AND ORGANISATIONA L BEHAVIOUR OBJECTIVES The purpose of this course is help the students to understand management functions, to familiarize themselves with the practice of management, to develop an understanding of behavioural process of the organizations as a whole, and to cultivate an insight into the individual behaviour at work place. UNIT-I Meaning, Nature and Scope of Management; Emergence of Management Thought – Classical, Neo-Classical and Modern Theories; Roles, Skills and Responsibilities of Managers; Universality of Management Principles; Functions of Management; Comparative Management – Japanese, American and Indian. UNIT-II Planning and Decision Making – Process, Premises, Types of Plans; Decision – Making – Process, Types of Decisions, Creativity in Decision Making, Techniques; Control – Process and Techniques. UNIT-III Organizations – Meaning, Principles, Types of Organizations; Organizational Behaviour – Meaning and Scope; Models of OB; Contributing Disciplines to OB: Emerging Challenges for OB: Organizations as Social Systems. UNIT-IV Foundations of Individual Behaviour; Individual Differences; Basic understanding of Attitudes, perception, Personality, and Learning; Work Motivation – Theories and Applications; communication – Process, Forms, Barriers and Effectiveness. UNIT-V Group Dynamics – Overview of Groups, Types, Stages, Group Decision – making; Interpersonal Relationship; Inter – group Dynamics – Interactions, Influencing Factors; Leadership Concept, Theories, and Effectiveness. SUGGESTED READINGS; 1. 2. 3. 4. Koontz, H. and Welrich, H; Management, Mc Graw Hill, 1995 Luthans, F. Organizational Behaviour, McGraw Hill, 1995 Robbins, Stephen P, Management, Englewood Cliffs, Prentice Hall Inc, 1996 Robbins, Stephen P, Organizational Behaviour; Sultan Chand & Sons, New Delhi, 202. 5. Gregory Moorhead and Ricky W Griffin; Organizational Behaviour – Managing People and Organizations, Jaico Pub. Ouse, Bombay, 200 6. Stoner, J. et. Al. Management, New Delhi, Prentice Hall of India, 200 7. Prasad, LM; Organizational Behaviour; Sultan Chand & Sons, New Delhi, 202 The list of cases and specific references including recent articles will be announced in the class at the time of launching of the course. Master of Business Administration Ist Semester 102: MANAGEMENT SCIENCE-I. OBJECTIVE; The Objective of course is to make the students familiar with some basic quantitative techniques. The main focus however is in their application in business decision-making. Unit-I: Management Science: Executive problems, Scope for quantification, Translating Business problems into mathematics, Concept of Limits, Rate of change – derivatives and finite difference (simple problems) First Differential of a monomial. x+y, x, x y types. Concept of Maxima and Minima. Unit-II: Graphical and Tabular representation: Concept of a function, Role of functional analysis in business, inequalities and their representation on graphs, Concept of Interrelation – Continuous functions. Integration of Simple function – problems, differentiation under the integral signs. Unit-III: Frequency distribution and their Analysis – measures of Central Tendency, Measures of dispersion. Probability theory and Probability distributions – Binomial, Normal and Poisson. Unit-IV: Estimation – Point Estimation and Internal Estimation Hypothesis Testing – One Sample test, two sample test, Z test, t-test, Chi” Sq. test. Simple Regression and Correlation: Estimation using Regression line, Correlation Analysis Introduction to Multiple and Partial correlation. Unit-V: Time Series: Variations in Time Series, Trend Analysis, Cyclical Variation, Seasonal Variation. Index Numbers:Unweighted Aggregate. Weighted Aggregate. Weighted Aggregated Index, Average of Relative methods, Quantity and Value Indices. References: 1. 2. 3. 4. 5. Dean, Sasieni, Gupta Mathematics for modern Management M. Rathrachri Mathematics for Management M. P. Gupta & S. P. Gupta Business Statistics. Richard I Laviw & David S. Rubin Statistics for Management S. P. Gupta Statistical Methods. Master of Business Administration Ist Semester COURSE NO. 103 MANAGERIAL ECONOM ICS OBJECTIVE OF THE COURSE: The objective of this course is to make the students conversant with such basic concepts and tools of economic analysis, which have an important bearing on managerial decisionmaking, which would enable the students to understand the economic forces governing industry and business. The main purpose of the subject is to acquaint the students with the basic concepts and tools of micro-economic analysis which have managerial application. At the same time the students are expected to be familiar and with the economic system within which the decisions are taken: Unit-I THE BACKGROUND:The economic background to management: Economics as discipline, the economic problems, the circular flow of economic activities, functions of economic system and the role of price mechanism. The business firm and its objective:References: 1. L. Robbins:- An Essay on the Nature and Significance of economic Science, Chapters-II & III 2. Christopher:- Savagte and John R. Small: Introduction to Managerial Economics, Chapters – I & II. 3. Leftwich Price System and Resources Allocation. Unit-II INTRODUCTION:The Scope and Methods of Managerial Economics, The Five Fundamantal Concepts – The Incremental Concept, Incrementalism and Marginalism, The concept of Time Perspective, The Discounting Principle. The Opportunity Cost Concept. The Equimarginal Principle. REFERENCES:W.W. Haynes` V. L. Mote and S. Paul: Managerial Economics, Analysis and Cases. Chapter-I and II. Unit-III: DEMAND ANALYSIS: The Elementary Economics and Demand, Law of Demand, The Elasticity of Demand Price Elasticity of Demand, Income Elasticity of Cross-Elasticity of Demand, Promotional Elasticity of Demand , Demand Forecasting; Approaches to Forecasting, Forecasting Methods. References: 1. Haynas, Mote and Paul, op. cit, Chapters 4 & 5. 2. Joel Dean, Managerial Economics, Chapter 4. 3. Christopher 1. Savages and John R. Smali op. cit, Chapter 8. Master of Business Administration Ist Semester Unit-IV: COST ANALYSIS: Fixed and Variable costs and other cost classifications. Accounting costs and Economics Costs. Break-event chart. Construction, Limitations and Applications of Theoretical Cost Functions and their Managerial Users. References: 1. Haynas, Mote Paul. Op. Cit., Chapters 7 & 8. 2. D. C. Hauge, Manageiral Economics Analysis for Business Decisions, Chapters 5. 3. W. Reuteenstrauch and R. Willers, The Economics of Industrial Management, Second Edition, 1968, Chapter-XII. Unit-V: PRICING:Price Determination, Methods of Pricing: Cost Plus Pricing, Target Pricing, Differential Pricing, Bid Pricing Product Line Pricing, and Psychological Aspects of Pricing. Pricing in various markets: Perfect Competition, Monopoly, Monopolistic, Competition Oligopoly. REFERENCES:1. 2. 3. 4. K. P. M. Sunderam:- Indian Economy. K.K. David:- Indian Economy D.C. Hauge: Managerial Economis, Analysis for Business Decisions. Ravindra H. Dholakia & Ajay N. Oza:- Micro Economics for Management Students. 5. H. Cfraig Petersen W. CrisLewis:- Managerial Economics. Master of Business Administration Ist Semester 104 BUSINESS ENVIRONMENT. COURSE CONTENTS: UNIT-I: 1. System Approach to Management, Open Systems Approach, Strategic Planning, Ned for Environmental Scanning, Different Aspects of Business Environment. 2. History of Indian Business, Medieval and Modern Era, Contemporary Business Scene in India. UNIT-II: 3. State and Markets, Changing Government – Business Relationship, Liberalization and Globalization. 4. Changes in Company, Anmti-Trust Foreign Investment and Labour Laws. UNIT-III: 5. Economic Policy, Industrial, Fiscal and Monetary Policies, Business Support Systems and Financial Structure of Indian Economy. 6. Social Change in India, Urbanization, Middle Class Revoluti9on, Caste and Communal Tensions, Indian Psyche Gender and Social Inequalities, Indian Cultural Ethos and Global Culture, Westernization and Sanskritisation. UNIT-IV: 7. Business and Politics in India, Centre-State Relationships and other Constitutional Problems related to Business, Fundamental Rights and Directive Principles. 8. Technological Environment, Patenting Laws-National and International R. & D. Scene, Technology Transfer from Lab. To Industry and Internationally. Information Technology Environment. UNIT-V: 9. Multinational Corporations, Public Sector and Privatization, Atytracting Foreign Investment, MNC’s and Nation States, WTO. 10. Future outlook for society, Polity and Economy Business in 21st Century, ecology and Sustainable Developement. Master of Business Administration Ist Semester 105: INDIAN EITHOS AND VALUES PURPOSE The purpose of this course is to familiarize the students with the Indian work ethos, values and styles of management. Further the students will be helped to develop their inner and outer capability to face the challenges with equanimity. UNIT-I Concept of Values; Types of Values; Human Values in Management; Relevance of Values in Modern Management; Values for Managers. UNIT-II Leadership and Human Values; Inter-personal Relations and Human Values; Stress Management and Human Values; Team Building and Values. UNIT-III Indian Insights into TQM; Work Ethos; Indian Culture and Spirituality – Lessons for Management. UNIT-IV Techniques for improving inner capacity – Meditation, Yoga, Silent Sitting and Singing; Spirituality and work; UNIT-V Dominant Indian Values and Organizational Effectiveness; Need for Values in Global Change – Indian Perspective: Teaching Ethics in Management Schools. SUGGESTED READINGS 1. Chakrborty, S. K. Fondatins of Managerial Work – Contributions from Indian Thought, Himalayan Publishing House, New Delhi, 1998. 2. Chakraborty, S. K. Managerial Effectiveness and Quality of Work Life – Indian Insights, Tata Mc Graw Hill Publishing Company, New Delhi, 1987. 3. Chakraborty, S. K. Management by Values – Towards Cultural Congruence, Oxford University Press, New Delhi, 1992. 4. Ananta K. Giri values, Ethics and Business; Rawat Publications, Jaipur, 1998. 5. Education in Values – A Source Bok; NCERT, New Delhi, 1992. 6. Sri Aurobindo: The Messages of the Gita. 7. Different Issues of Journal of Human Values. 8. Kaushal S.L. – Business Ethics, Deep and Deep Publications, New Delhi. The list of cases and specific references including recent articles will be announced in the class at the time of launching of the course. Master of Business Administration Ist Semester 106 ACCOUNJTING FOR MANAGERS UNIT-I Accounting and its functions, Concepts and Conventions in Accounting. Accounting Cycle. Double Entry System. Books of Original Entry, Ledger Posting & Balancing. Cash Book, (Columner) Sales Book, Purchase Book. UNIT-II Trial Balance and Preparation of Final Accounts (including manufacturing account) relating to Sole Proprietor. Elementary Introduction of Final Accounts of a company. UNIT-III Depreciation, Concepts, Methods of Changing Depreciation. UNIT-IV Ratio Analysis. UNIT-V Fund Flow Statement. SUGGESTED READINGS; 1. 2. 3. 4. 5. 6. M.C. Shukla T. S. Gfrewal Advanced Accountancy R. R. Gupta Advanced Financial Accounting. S. N. Maheshwari Fundamental of Accounting Chester R., Wasson, Managerial Economics Text and Cases, 1996, Chapter-5. Haynes, Mote & Paul. Op. Cit., Chapter 12, 13. D. C. Hauge, Op. Cit. Chapter-13. (Problems and Cases to be announced in the class-room). Master of Business Administration Ist Semester 107-COMPUTER APPLICATION IN MANAGEMENT Objective: The main aim is to introduce the students with the computer, its applications, and logic development for programming and application softwares used in the different offices. COMPUTER FUNDAMENTALS: History of Computers, Classification of Computers, Simple Model of a Computer, Input/Output Devices, Memory Devices, Software & Hardware, Representation of numbers within the Computer, Computer Languages: Machine Language, Assembly Language, High Level Languages; Programme Translators, Compiler, Assembler, Interpreter; Data Storage; Fields, Records, Files and File Organizations; Concept of Operating System and their types. LOGIC DEVELOPMENT Basic and comple4x flow charts, Types of decision tables, Number of problems based on Flow Charts and decision tables. MODES OF DATA PROCESSING AND SOFTWARE DEVELOPMENT PROCESS Computer software system, software development cycle, file design & report design, data files types and organization, master and transaction files, relevance of Data Base Management Systems and Integration of Applications, Data hierarchy, and data file structure, Role of DBA. COMPUTER NETWORKS AND INTERNET Goals and Objectives of Computer Networks, Topologies, applications, ISO-OSI Protocol, TCP/IP: Protocol; Local Area Network, Metropolitan Area Network,l Wide Area Network; Internet, Surfing in Net and Using E-Mail, search engines and protocols; FTP, TCP/IP, HTTP, Telnjet, Lynx. P.C. SOFTWARE (Latest Versions) I. Operating systems: DOS and Windos II. M. S. Office; Word, Excel, Power Point, Access and Tally. BOOKS RECOMMENDED 1. R. K. Taxali -PC Software Made Simple Tata McGraw Hill Publishing Co. Ltd. 2. Donald H. -Sanclers Computers Today, McGraw Hill 3. Alexus Leon & Mathews Leon -Internet in a Nutshell 4. Burch, John and Grudnitski Gary -Information Systems: Theory and Practice 5th Edition, New York, John Wiley, 1989 5.Mastering MS Office 2000, BPB Publications, New Delhi. 6. Fundamentals of Electornic Data Processing RCC, Booklet. Master of Business Administration Ist Semester 201 - ORGANISATIONA L EFFECTIVENESS, CHANGE AND ORGANISATIONAL DEVELOPMENT Master of Business Administration Ist Semester Objective: O.D. is an emerging behaviour discipline that provides a set of Methodologies for systematically bringing about organization change and improvement. It helps to understand the dynamics of changes, both inter and intra to the organization, effecting the functioning of organization and develop sensitivity to improve the effectiveness. After the study of this course, the students would be able to apply the knowledge of behavioural science in solving socio-technical problems as well as improving and maintaining the effectiveness of the organization. Unit – I: Management of Change:- Organization culture, socialization process, dimension of change, change process, change agent-skills and relationship with client, implementation of organizational change-strategies for change. Unit – II: Organizational effectiveness, concepts, approaches and its determinants, organizational diagnosis – Methods, collection of data and identification of problems. Organizational stress – causes, effects and coping with stress. Unit – III: Organizational development: - Definition, objectives, characteristics, models of OD, action research, stages of OD programme, underlying assumptions and values. Unit – IV: OD Interventions – I: - Meaning, types of interventions; sensitivity training, life and career planning, role analysis technique, organizational mirroring, transactional analysis, third party peace making, counseling, learning styles and development. Unit – V: OD Interventions – II : MBO, managerial grid, team building, likert systems – four, confrontation meeting, process consultation, survey feedback, Institutional building. Suggested Readings:1. Beckhard R. 1969Organistion in Development : Strategies and Models, AddisionWesley:Reading 2. Bennis, W.G. 1969. Organization Development: Its nature, Origins and Prospects, Addison Wesley: Reading. 3. Dalton, G.Lawrence, P.& Griener, 1970 Organization Change and Development. Irwon Dorsey: Homewood. 4. Shein, E., Bennis W. ,Beckhard, R.(eds.) 1969 Organization Development, Wesley : Reading 5. Kuriloff, A.H. 1972. Organisation Development for Survival, American Management Association Inc.: New York. 6. French, Wendell L. & Cecil H.Bell, 1999 Organization Development, Prentice Hall of India : New Delhi.