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Management and Services edited by Dr. Md. Mamun Habib SCIYO Management and Services Edited by Dr. Md. Mamun Habib Published by Sciyo Janeza Trdine 9, 51000 Rijeka, Croatia Copyright © 2010 Sciyo All chapters are Open Access articles distributed under the Creative Commons Non Commercial Share Alike Attribution 3.0 license, which permits to copy, distribute, transmit, and adapt the work in any medium, so long as the original work is properly cited. After this work has been published by Sciyo, authors have the right to republish it, in whole or part, in any publication of which they are the author, and to make other personal use of the work. Any republication, referencing or personal use of the work must explicitly identify the original source. Statements and opinions expressed in the chapters are these of the individual contributors and not necessarily those of the editors or publisher. No responsibility is accepted for the accuracy of information contained in the published articles. The publisher assumes no responsibility for any damage or injury to persons or property arising out of the use of any materials, instructions, methods or ideas contained in the book. Publishing Process Manager Ana Nikolic Technical Editor Martina Peric Cover Designer Martina Sirotic Image Copyright Steve Cukrov, 2010. Used under license from Shutterstock.com First published September 2010 Printed in India A free online edition of this book is available at www.sciyo.com Additional hard copies can be obtained from publication@sciyo.com Management and Services, Edited by Dr. Md. Mamun Habib p. cm. ISBN 978-953-307-118-3 SCIYO.COM WHERE KNOWLEDGE IS FREE free online editions of Sciyo Books, Journals and Videos can be found at www.sciyo.com Contents Preface VII Chapter 1 An empirical research of ITESCM (integrated tertiary educational supply chain management) model 1 Dr. Md. Mamun Habib Chapter 2 Learning 2.0: collaborative technologies reshaping learning pathways Popovici Veronica 25 Chapter 3 Nonfunctional requirements validation using nash equilibria Vicky Papadopoulou and Andreas Gregoriades Chapter 4 Constructing geo-information sharing GRID architecture 55 Qiang Liu and Boyan Cheng Chapter 5 Realization of lowpass and bandpass leapfrog filters using OAs and CCCIIs Xi Yanhui and Peng Hui 73 41 Preface Management in all business areas and organisational activities are the acts of getting people together to accomplish desired goals and objectives. Service is intangible, therefore, it is not too easy to define the theory application in varieties of service industries. Service Management usually incorporates automated systems along with skilled labour; it also provides service development. Due to enormous demand of service industries and management development, the Book entitled “Management and Services” would create a milestone in management arena for all categories of readers including Business Administration, Engineering and Architecture. This book covers educational service development, service-oriented-architecture and case research analysis, including theory application in network security, GRID technology, integrated circuit application. This book is comprised of five chapters and has been divided into two parts. Part A contains chapters on service development in educational institutions. This part depicts the application of supply chain management concept in service industries like tertiary educational institutions and multiple ways of web 2.0 applications transforming learning patterns and pathways. To understand the subject in a practical manner, Part B of this book consists of noteworthy case studies and research papers on management and services. This part represents theory application of Data mining, Fuzzy Cluster, Game theory, GRID Technology, simulation of Operational Amplifier and Current Controlled Conveyor II in network security, architecture, and integrated circuit application. This section will certainly unveil a wide variety related to management and services. Chapter 1 describes an empirical study that addresses the education supply chain, the research supply chain, and educational management as major constituents in an Integrated Tertiary Educational Supply Chain Management (ITESCM) model. This chapter highlights conceptual framework, model evaluation by Structural Equation Modeling technique through AMOS, the latest statistical tool. The ITESCM model furnishes stakeholders of the supply chain with appropriate strategies to review and appraise their performance toward fulfillment of ultimate goals, i.e. producing high-caliber graduates and high-impact research outcomes, which represent two main contributions, for the betterment of the society. Finally, the author rectifies application guidelines based on the research findings for current university administrators and prospective investors. In Chapter 2, Web 2.0, a service-oriented-architecture, describes the evolving use of the internet as a technology platform to enhance functionality, communication and collaboration. The multiple ways of web 2.0 applications are transforming learning patterns and pathways, or more exactly, all the advantages, opportunities and challenges for learning in educational institutions.