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Human Resource Management 1 ELEVENTH EDITION GARY DESSLER Part 5 | Employee Relations Chapter 15 Labor Relations and Collective Bargaining © 2008 Prentice Hall, Inc. All rights reserved. PowerPoint Presentation by Charlie Cook The University of West Alabama After studying this chapter, you should be able to: 1. Give a brief history of the American labor movement. 2. Discuss the main features of at least three major pieces of labor legislation. 3. Present examples of what to expect during the union organizing drive and election. 4. Describe five ways to lose an NLRB election. 5. Illustrate with examples bargaining that is not in good faith. 6. Develop a grievance procedure. © 2008 Prentice Hall, Inc. All rights reserved. 15–2 What Do Unions Want? Aims of Unions Union Security © 2008 Prentice Hall, Inc. All rights reserved. Improved wages, hours, working conditions, and benefits 15–3 Union Security Types of Union Security Closed Shop Union Shop © 2008 Prentice Hall, Inc. All rights reserved. Agency Shop Open Shop Maintenance of Membership 15–4 The AFL-CIO • The American Federation of Labor and Congress of Industrial Organizations (AFL-CIO)  A voluntary federation of about 100 national and international labor unions in the United States. • Structure of the AFL-CIO  Local unions  National unions  National federation • Change to Win Coalition © 2008 Prentice Hall, Inc. All rights reserved. 15–5 The Organizing Drive • Employer Responses to Organizing  Can attack the union on ethical and moral grounds and cite the cost of union membership.  Cannot make promises of benefits.  Cannot make unilateral changes in terms and conditions of employment that were not planned to be implemented prior to the onset of union organizing activity.  Can inform employees of their right to revoke their authorization cards. © 2008 Prentice Hall, Inc. All rights reserved. 15–6 The Organizing Drive (cont’d) • Union Activities During Organizing  Unions can picket the company, subject to three constraints:  It must file a petition for an election within 30 days after the start of picketing.  The firm cannot already be lawfully recognizing another union.  There cannot have been a valid NLRB election during the past 12 months. © 2008 Prentice Hall, Inc. All rights reserved. 15–7 NLRB Hearing Officer’s Duties • Determining if the record indicates there is enough evidence to hold an election.  Did 30% of the employees in an appropriate bargaining unit sign the authorization cards? • Deciding what the bargaining unit will be.  The bargaining unit is the group of employees that the union will be authorized to represent and bargain for collectively. © 2008 Prentice Hall, Inc. All rights reserved. 15–8 The Union Organizing Drive and Election (cont’d) • The Supervisor’s Role  Unfair labor practices by supervisors:  Could cause the NLRB to hold a new election after the company has won a previous election.  Could cause the company to forfeit the second election and go directly to contract negotiation. © 2008 Prentice Hall, Inc. All rights reserved. 15–9 The Collective Bargaining Process • What Is Collective Bargaining?  Both management and labor are required by law to negotiate wages, hours, and terms and conditions of employment “in good faith.” • What Is Good Faith Bargaining?  Both parties communicate and negotiate.  They match proposals with counterproposals in a reasonable effort to arrive at an agreement.  Neither party can compel the other to agree to a proposal or to make any specific concessions. © 2008 Prentice Hall, Inc. All rights reserved. 15–10 Classes of Bargaining Items Categories of Bargaining Items Mandatory Items © 2008 Prentice Hall, Inc. All rights reserved. Voluntary Items Illegal Items 15–11 Impasses, Mediation, and Strikes • An Impasse  Usually occurs because one party is demanding more than the other will offer.  Sometimes an impasse can be resolved through a third party—a disinterested person such as a mediator or arbitrator.  If the impasse is not resolved:  The union may call a work stoppage, or strike, to put pressure on management.  Management © 2008 Prentice Hall, Inc. All rights reserved. may lock out employees. 15–12 Strikes Economic Strike Unfair Labor Practice Strike Types of Strikes Wildcat Strike Sympathy Strike © 2008 Prentice Hall, Inc. All rights reserved. 15–13 Grievances • Grievance  Any factor involving wages, hours, or conditions of employment that is used as a complaint against the employer. • Sources of Grievances  Discipline  Seniority  Job evaluations  Work assignments  Overtime  Vacations  Incentive plans  Holiday pay  Problem employees © 2008 Prentice Hall, Inc. All rights reserved. 15–14 KEY TERMS closed shop union shop agency shop open shop right to work Norris-LaGuardia Act (1932) National Labor Relations (or Wagner) Act National Labor Relations Board (NLRB) Taft-Hartley Act (1947) national emergency strikes Landrum-Griffin Act (1959) union salting authorization cards bargaining unit decertification collective bargaining good faith bargaining voluntary bargaining items © 2008 Prentice Hall, Inc. All rights reserved. illegal bargaining items mandatory bargaining items impasse mediation fact finder arbitration strike economic strike unfair labor practice strike wildcat strike sympathy strike picketing corporate campaign boycott inside games lockout injunction grievance 15–15