Don't oil the squeaky wheel

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Advance praise for Don’t Oil the Squeaky Wheel Tells you what you need to know to win in the game of leadership in these turbulent times. —J. W. Marriott, Jr., Chairman of the Board and President Marriott International, Inc. This is a motivating and inspirational read—it takes us back to the basics—reminding all leaders that true excellence is only achieved through their people. —Carol Wilson, Chief Information Officer SAP AG, Germany An easy-to-read and entertaining book which will give you lots of powerful advice on how to improve as a business leader. Dr. Rinke presents his ideas in a simple and straightforward fashion—yet, practicing what Wolf preaches can make a radical difference in your life. —Jesper Moeller, Executive Vice President External Affairs & Human Capital ISS A/S, Denmark Wolf Rinke knows how to have fun and entertain you while providing valuable tools and resources to improve your leadership skills. —Thomas L. Phillips, Chairman and President Phillips International, Inc. Not getting the results you want from your people? This book can save you lots of time, money, and aggravation! —Diana Booher, author Speak with Confidence, From Contact to Contact, and Your Signature Life Cutting edge! The wisdom and inspiration of Tom Peters and Stephen Covey all rolled into one. Truly a must read. I plan to give a copy of this book to every one of my managers. —Mark Vengroff, CEO Vengroff, Williams & Associates, Inc. This book is a great toolbox to turn your company into an entrepreneurial, empowered culture that provides every team member with a license to act. —Gudrun Bjorno, Vice President Corporate Education ISS/AS, Denmark Wolf Rinke strikes again—more wisdom from that 21st-century sage. Want to learn how to be a leader for all seasons? Reading Dr. Rinke’s book will improve your approach to leadership. —Pete Peterson, Senior Professor Johns Hopkins University Wolf Rinke is one of those rare people that can make dry management and leadership science useful and entertaining. —Gordon Peters, Founding Chairman and CEO The Institute for Management Studies An enjoyable and easy read that provides you with world-class leadership strategies that will help you succeed in an increasingly competitive global economy. —Marti Morenings, CEO Universal Companies, Inc. Hits the “sweetspot” of core actions that will enable you to lead your people to peak performance. —Dudmundur Gudmundsson, General Manager ISS, Iceland Here is a truly motivational book that is unique, positive, and powerful. It should be read and studied by anyone who wants to become a highly effective leader. —Joe Batten, CPAE Speakers Hall of Fame Chairman, Joe Batten Associates and author of Tough-Minded Management Destroys 20 leadership myths that continue to stand in our way of taking our organization to the next level. —Michael Golz, Vice President IT, SAP America, Inc. Wolf Rinke has a gift for making us look at how we lead people and create an organizational culture as never before. Then, he provides us with the tools to transform both. —Dan Cohen, President AquaGuard ������������ Want to learn more? We hope you enjoy this McGraw-Hill eBook! If you’d like more information about this book, its author, or related books and websites, please click here. Don’t Oil the Squeaky Wheel Also by Wolf J. Rinke, Ph.D. Winning Management: 6 Fail-Safe Strategies for Building High Performance Organizations, 1997 The 6 Success Strategies for Winning at Life, Love and Business, 1996 Make It a Winning Life: Success Strategies for Life, Love and Business, 1992 The Winning Foodservice Manager: Strategies for Doing More with Less, first edition, 1989, second edition, 1990 Don’t Oil the Squeaky Wheel and 19 Other Contrarian Ways to Improve Your Leadership Effectiveness Wolf J. Rinke, Ph.D. McGraw-Hill New York Chicago San Francisco Lisbon London Madrid Mexico City Milan New Delhi San Juan Seoul Singapore Sydney Toronto Copyright © 2004 by Wolf J. Rinke. All rights reserved. Manufactured in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher. 0-07-145497-7 The material in this eBook also appears in the print version of this title: 0-07-142993-X. All trademarks are trademarks of their respective owners. Rather than put a trademark symbol after every occurrence of a trademarked name, we use names in an editorial fashion only, and to the benefit of the trademark owner, with no intention of infringement of the trademark. Where such designations appear in this book, they have been printed with initial caps. McGraw-Hill eBooks are available at special quantity discounts to use as premiums and sales promotions, or for use in corporate training programs. For more information, please contact George Hoare, Special Sales, at george_hoare@mcgraw-hill.com or (212) 9044069. 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